Fernando Martinez

Hialeah, FL Insurance Agent

2.8

Based on 6 reviews

Welcome to Univista Insurance, where we craft insurance solutions tailored to your unique needs. Our dedicated agent, Fernando Martinez, is committed to providing personalized service and expert advice. Located at 5445 Palm Ave, Hialeah, FL 33012, we specialize in creating custom insurance plans, offering affordable auto and health insurance, as well as life and commercial coverage to ensure full protection across all aspects of your life and business.

Mon

9:00 am - 6:00 pm

Tues

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thur

9:00 am - 6:00 pm

Fri

9:00 am - 6:00 pm

Sat

10:00 am - 2:00 pm

Sun

Closed

Lang: English, Spanish | Reply in ~2 min

Services: Auto, Home, Commercial, Life&Health

Mon

9:00 am - 6:00 pm

Tues

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thur

9:00 am - 6:00 pm

Fri

9:00 am - 6:00 pm

Sat

10:00 am - 2:00 pm

Sun

Closed

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Diana Villegas

17:40 16 Mar 23

This was my first experience purchasing vehicle insurance and I couldn't be more disappointed. Lack of information, exaggerated increase in the value of the policy for no reason, collection errors and deplorable customer service. Today I was assisted by a man who leaves much to be desired and with a total lack of culture he did not allow me to speak, and without having any knowledge about the subject that I needed, he began to shout into the phone as if I were in his house and finishing off telling me that I was no longer a client of “him” giving me to understand that that is why he could talk to me however he wanted. These types of characters should not serve the public since they do not have the necessary education to do so; They should choose their employees much better and take care of their customers who are the reason for their business. One star is too many!

Marcos Alvarez

19:34 04 Jan 23

Roger Amargos

02:01 13 Oct 21

yuri bermudez

20:30 17 Aug 20

Jorge Enrique Villasante Castañeda

17:46 24 Jun 19

Univista is a company that is not clear about the estimates, they tell you a price and then after a week they raise your monthly payment. The justification they give is the "system." Please, is there someone in this country who knows who owns the system so they can demand the error? Univista, especially this office, has not been able to answer my question about who is making the mistake. They should change or fix the system. There is something wrong and it is not the client. They are sellers of a product that is insurance and they are happy to say that they are not responsible for what they sell that they are not to blame for the problems that the client has with the insurance in this case Infiniti. Hopefully the money they raised will help you buy enough medicine.

Emi Melgar

18:11 02 Aug 18

I have been with this insurance company for the past couple of months and I have to say they are the worst insurance company I have ever had to deal with, I was overcharged today for insurance and when I called to dispute it the employee Dayanis and the owner Fernando were both aggressively defensive with me to the point where the owner deliberately hung up the phone on me before I could even finish saying what I had to say. I attempted to e-mail the secretary several times requesting for a breakdown of my payments and for the contract that I signed that I agreed to be charged over $100.00 more than my last month payment on fees.. I am very disappointed in this insurance company and especially with the owner and the secretary who when I called the last time to request my information to be emailed to me and she said OK and hung up before even saying goodbye, I suggest if you are going to contact them make sure you find other places before hand.I have been with this insurance company for the past few months and I have to say they are the worst insurance company I have ever had to deal with, today they overcharged me for insurance and when I called to dispute it, the employee Dayanis and the owner Fernando was aggressively defensive with me to the point where the owner deliberately hung up the phone before he could finish saying what he had to say. I tried to email the secretary several times requesting a breakdown of my payments and by the contract I signed I agreed to be charged over $100.00 more than my last month's pay. I am very disappointed in this insurance company. and especially with the owner and the secretary who when I last called to request that they send me my information by email and he said it was fine and I hung up before saying goodbye, I suggest that if you contact them, make sure you find other places before hand.