Fernando Martinez
Hialeah, FL Insurance Agent
Basado en 6 reseñas.
Le damos la bienvenida a Univista Insurance, donde creamos soluciones de seguros adaptadas a sus necesidades únicas. Nuestro dedicado agente, Fernando Martinez, se compromete a brindar un servicio personalizado y asesoramiento experto. Ubicados en 5445 Palm Ave, Hialeah, FL 33012, nos especializamos en la creación de planes de seguro personalizados, ofreciendo seguros de salud y de automóvil asequibles, así como cobertura comercial y de vida para garantizar una protección total en todos los aspectos de su vida y su negocio.
Mon
9:00 am - 6:00 pm
Tues
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thur
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
10:00 am - 2:00 pm
Sun
Cerrado
Idioma: Inglés, Español | Resp. en ~2 min
Servicios: Auto, Casa, Comercial, Vida&SaludMon
9:00 am - 6:00 pm
Tues
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thur
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
10:00 am - 2:00 pm
Sun
Cerrado
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This was my first experience purchasing vehicle insurance and I couldn't be more disappointed. Lack of information, exaggerated increase in the value of the policy for no reason, collection errors and deplorable customer service. Today I was assisted by a man who leaves much to be desired and with a total lack of culture he did not allow me to speak, and without having any knowledge about the subject that I needed, he began to shout into the phone as if I were in his house and finishing off telling me that I was no longer a client of “him” giving me to understand that that is why he could talk to me however he wanted. These types of characters should not serve the public since they do not have the necessary education to do so; They should choose their employees much better and take care of their customers who are the reason for their business. One star is too many!
Univista is a company that is not clear about the estimates, they tell you a price and then after a week they raise your monthly payment. The justification they give is the "system." Please, is there someone in this country who knows who owns the system so they can demand the error? Univista, especially this office, has not been able to answer my question about who is making the mistake. They should change or fix the system. There is something wrong and it is not the client. They are sellers of a product that is insurance and they are happy to say that they are not responsible for what they sell that they are not to blame for the problems that the client has with the insurance in this case Infiniti. Hopefully the money they raised will help you buy enough medicine.
I have been with this insurance company for the past couple of months and I have to say they are the worst insurance company I have ever had to deal with, I was overcharged today for insurance and when I called to dispute it the employee Dayanis and the owner Fernando were both aggressively defensive with me to the point where the owner deliberately hung up the phone on me before I could even finish saying what I had to say. I attempted to e-mail the secretary several times requesting for a breakdown of my payments and for the contract that I signed that I agreed to be charged over $100.00 more than my last month payment on fees.. I am very disappointed in this insurance company and especially with the owner and the secretary who when I called the last time to request my information to be emailed to me and she said OK and hung up before even saying goodbye, I suggest if you are going to contact them make sure you find other places before hand.I have been with this insurance company for the past few months and I have to say they are the worst insurance company I have ever had to deal with, today they overcharged me for insurance and when I called to dispute it, the employee Dayanis and the owner Fernando was aggressively defensive with me to the point where the owner deliberately hung up the phone before he could finish saying what he had to say. I tried to email the secretary several times requesting a breakdown of my payments and by the contract I signed I agreed to be charged over $100.00 more than my last month's pay. I am very disappointed in this insurance company. and especially with the owner and the secretary who when I last called to request that they send me my information by email and he said it was fine and I hung up before saying goodbye, I suggest that if you contact them, make sure you find other places before hand.
Basado en 6 reseñas.
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5445 Palm Ave, Hialeah, FL 33012
5445 Palm Ave, Hialeah, FL 33012
Nos hemos asociado con +20 compañías para ofrecerte el mejor seguro al mejor precio.
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